At Clearly Speaking, our holistic approach to communication guarantees a major shift in awareness and attitude towards yourself, people and situations.
CASE STUDY: Before
We have a relatively new employee who is not functioning at a very high level. She gets things confused, has trouble answering direct questions and over works tasks. She wants so much to be seen as an effective employee that she seems frantic most of the time. Her communication is not good enough to do a full data managers job and interact with clients.
I thought of you. I think that communication is at the heart of her issues and lack of competence/confidence. There are also cultural differences – she is a huge over-helper to the point of the attention receiver’s frustration.
CASE STUDY: After
I do see improvement in her work product. She is performing reasonably well. She is showing good work ethic and becoming a valuable member to the team. Any mistakes that she makes now are considered normal in my opinion, as the rest of us also make these little mistakes once in a while too, and her mistakes are getting less frequent. Her communication has also improved and I am confident now that the communication will continue to improve the longer she works here.
Thanks so much for the work that you have been doing with her up to now. I do see improvement and I think that that your sessions have helped her a lot.